Refund & Cancellation Policy

1. Course Fee Refunds

At Tuition Walah, student satisfaction and fair policies are our priority:

• Before Batch Start (7 days or more): 100% refund of initial registration/token fee paid online.
• Within 7 days of Batch Start: 80% refund of paid admission fees (minus non-refundable study material charges).
• After 14 days of Batch Start: Refund eligibility is governed by the specific coaching institute's refund terms.

2. Refund Processing Timeframe

Approved refund requests are credited back to the original payment source (Credit/Debit Card, Net Banking, or UPI account) within 5 to 7 working days from the date of refund approval.

3. Cancellation Process

To request a course admission cancellation:

1. Email support at support@tuitionwalah.com with your Order ID / Transaction ID.
2. Mention student name, registered phone number, and reason for cancellation.
3. Our admission support team will process your request within 24–48 hours.

4. Failed or Duplicate Transactions

In case of a payment failure where your account was debited or an accidental double payment occurred during Razorpay checkout, the excess debited amount is automatically refunded by the payment gateway within 24 to 48 hours.